SHIPPING POLICY

SHIPPING POLICY

Processing time

Orders are processed and packed within 1 business day of purchase. You'll receive a confirmation email as soon as your order is placed.

Shipping time

Once shipped, delivery typically takes 7–12 business days depending on your location. You'll receive a tracking link by email as soon as your order ships so you can follow its progress.

Shipping cost

We offer free shipping on every order, with no minimum purchase required.

International orders

We ship to most countries worldwide. Delivery times may vary slightly outside the standard window depending on customs processing in your country. Any applicable customs duties or import taxes are the responsibility of the buyer and are not included in the order total.

Order tracking

Once your order ships, you'll receive an email with a tracking number and link. If you haven't received tracking information within 2 business days of your order, please contact us at support@veltheraglow.com.

Delayed or lost orders

If your order hasn't arrived within the expected delivery window, reach out to our support team at support@veltheraglow.com with your order number and we'll investigate right away.

Questions

If you have any questions about your shipment, contact us anytime at support@veltheraglow.com. We respond within 24–48 hours, Monday through Friday.